SHIPPING POLICY

Last updated: September 3, 2026

Thank you for shopping with Salevia.

We currently ship orders to customers in the United States.

Order Processing

Orders are generally processed on the same business day they are placed.

Orders are typically shipped on the following business day after processing.

Orders placed on weekends or holidays may be processed on the next available business day.

Shipping Cost

Standard shipping is free for orders shipped within the United States.

Tracking

Once your order has been shipped, you will receive a shipping confirmation containing tracking information where available.

You can use the tracking information to monitor the progress of your shipment.

Delivery Times

Delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

Although we aim to process and ship orders promptly, we cannot guarantee a specific delivery date unless a guaranteed delivery service has been expressly offered at checkout.

Delayed Shipments

If your order is significantly delayed, please contact us at:

fourteenpaths@gmail.com

We will review the shipment status and work with you to determine an appropriate resolution.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at fourteenpaths@gmail.com and provide your order number and, where applicable, photographs of the damaged package or product.

After reviewing the situation, Salevia may provide a replacement or refund, depending on the circumstances and the customer's preferred resolution where reasonably possible.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If an order is returned to us because an incorrect or incomplete address was provided, please contact us at fourteenpaths@gmail.com so that we can determine the available options.

Additional shipping charges may apply where a shipment needs to be resent due to incorrect information supplied by the customer.

Shipping Restrictions

At this time, Salevia ships to addresses within the United States only.

We reserve the right to refuse or cancel an order where we are unable to fulfill the shipment to the provided address.

Contact

If you have any questions regarding shipping, please contact:

Email: fourteenpaths@gmail.com